Last updated: April 28, 2026
Magic Dispatch (Solutions, "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at magicdispatch.com, use our application at app.magicdispatch.com, submit service requests through our /help form, or otherwise interact with our services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
We collect information you voluntarily provide when using the Service, including:
When you subscribe to a paid plan, our third-party payment processor (Stripe) collects your payment card information. We do not store your full credit card number on our servers. We receive limited information from Stripe, such as the last four digits of your card, card type, and billing address, to help us provide customer support and for our records.
When you access the Service, we automatically collect certain information, including:
We may receive information about you from third parties, including:
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We share information with third-party service providers who perform services on our behalf, including:
When you choose to connect third-party services:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a legal request.
If Magic Dispatch is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Service of any change in ownership or uses of your personal information.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
We use cookies and similar tracking technologies to collect and store information about your interactions with the Service. These technologies help us:
Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Service.
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from your jurisdiction. By using the Service, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us at info@magicdispatch.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We will not discriminate against you for exercising your privacy rights.
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us at info@magicdispatch.com.
Some browsers offer a "Do Not Track" (DNT) setting and the Global Privacy Control (GPC) signal. Where technically feasible, we honor the GPC signal as a valid opt-out request for the sale or sharing of personal information for targeted advertising purposes. For more information about GPC, visit globalprivacycontrol.org.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Magic Dispatch
Email: info@magicdispatch.com