Last updated: April 28, 2026
Welcome to Magic Dispatch! These Terms of Service ("Terms") constitute a legally binding agreement between you and Solutions ("Magic Dispatch," "we," "us," or "our") governing your access to and use of the Magic Dispatch website at magicdispatch.com, the application at app.magicdispatch.com, and all related services, features, and content (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.
You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that you are at least 13 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and that entity.
To access certain features of the Service, you must create an account. When you create an account, you agree to:
We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, false, or incomplete.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. This license does not include the right to:
You agree not to use the Service to:
We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this Acceptable Use Policy, including removing content, suspending or terminating accounts, and reporting to law enforcement authorities.
Magic Dispatch offers a free Starter Plan that is free forever and does not require a credit card. The Starter Plan includes limited features as described on our pricing page.
We also offer paid subscription plans with additional features and capabilities. If you subscribe to a paid plan:
Free Starter Plan: The Starter Plan is free and can be discontinued at any time without any charges.
Paid Plans: Fees for paid plans are non-refundable. You may cancel your subscription at any time through your account settings. Upon cancellation, your subscription will remain active until the end of the current billing period, after which it will not renew. You will not receive a refund for any unused portion of your subscription.
We may offer free trials of paid plans or access to beta features from time to time. Free trials are subject to additional terms disclosed at the time of the trial. Beta features are provided "as is" and may be modified or discontinued at any time without notice. Your use of beta features is at your own risk.
You retain ownership of all Customer Content you submit to the Service. By submitting Customer Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, display, and distribute such content solely for the purpose of providing and improving the Service.
You represent and warrant that you own or have the necessary rights to submit Customer Content and that your Customer Content does not violate any third-party rights or applicable laws.
We do not claim ownership of your Customer Content, and nothing in these Terms restricts any rights you may have to use your Customer Content outside of the Service.
The Service, including all content, features, and functionality (excluding Customer Content), is owned by Magic Dispatch and is protected by copyright, trademark, and other intellectual property laws. The Magic Dispatch name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Magic Dispatch. You may not use these marks without our prior written permission.
Feedback: If you provide us with feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into the Service without any obligation to you.
The Service may integrate with or allow you to connect third-party services, including but not limited to Shopify, Google Drive, Google Maps, HubSpot, and Stripe. Your use of third-party services is subject to the terms and privacy policies of those third parties. We are not responsible for the content, privacy practices, or policies of any third-party services.
You are solely responsible for your credentials and data shared with third-party services through the Service. We do not endorse and are not liable for any third-party services or their actions.
We strive to provide reliable access to the Service, but we do not guarantee that the Service will be available at all times or without interruption. The Service may be subject to scheduled maintenance, unscheduled downtime, or other interruptions. We are not liable for any loss or damage resulting from Service unavailability.
Unless you have a separate written agreement with us that includes specific service level commitments, the Service is provided on a "best efforts" basis without any uptime guarantee.
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that the Service or the servers that make it available are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of the Service in terms of accuracy, reliability, or otherwise.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MAGIC DISPATCH, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
Some jurisdictions do not allow the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply, and you may have additional rights.
You agree to indemnify, defend, and hold harmless Magic Dispatch, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
By You: You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use the Service will immediately cease.
By Us: We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to, violation of these Terms, fraudulent or illegal activity, or extended periods of inactivity.
Effect of Termination: Upon termination, all licenses granted to you under these Terms will immediately terminate. We may delete your account and Customer Content. Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on the Site and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.
Before initiating any formal dispute resolution, you agree to first contact us at info@magicdispatch.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days of receiving your notice.
If the dispute cannot be resolved informally, you and Magic Dispatch agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration, rather than in court. Arbitration shall be conducted by a single arbitrator under the rules of the American Arbitration Association ("AAA") then in effect. The arbitration shall take place in California, unless we mutually agree otherwise.
YOU AND MAGIC DISPATCH AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.
You may opt out of this arbitration agreement by sending written notice to info@magicdispatch.com within 30 days of first accepting these Terms. Your notice must include your name, mailing address, email address, and a clear statement that you wish to opt out of arbitration.
Notwithstanding the above, either party may bring an individual action in small claims court if the claim qualifies for small claims court in the relevant jurisdiction.
IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND MAGIC DISPATCH WAIVE ANY RIGHT TO A JURY TRIAL.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in California.
Entire Agreement: These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Magic Dispatch regarding the Service.
Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment: You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Force Majeure: We shall not be liable for any failure or delay in performing our obligations due to causes beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
Notices: We may provide notices to you via email to the address associated with your account, through the Service, or by posting on the Site. You may provide notices to us at info@magicdispatch.com.
If you have any questions about these Terms, please contact us at:
Magic Dispatch
Email: info@magicdispatch.com